Welcome to Up n’ Go Moving LLC (“we,” “us,” or “our”). By accessing or using our website or services, you agree to these Terms of Service (“Terms”). If you do not agree with these Terms, please discontinue using our services. These Terms may be updated periodically, and the most current version will always be available on our website.
1. Introduction and Changes to Terms
These Terms outline the rules and conditions for using our website and services. We reserve the right to modify these Terms at any time without prior notice. Updates will be effective upon posting, and continued use of our services signifies your acceptance of the changes.
2. Privacy Policy
Our Privacy Policy explains how we collect, use, and protect your personal information. By using our services, you agree to the terms outlined in our Privacy Policy.
3. User Behavior
Users are expected to comply with all applicable laws and regulations when using our services. Prohibited actions include, but are not limited to:
- Providing false or misleading information.
- Interfering with the operation of our website or services.
- Using our services for illegal or unauthorized purposes.
Violation of these rules may result in the termination of your access to our services.
4. Copyright and Intellectual Property
All content, including text, images, and logos, on our website is the property of Up n’ Go Moving LLC and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution of this content is prohibited.
5. Limitations of Liability and Disclaimers
Our services are provided “as is” and “as available.” We make no warranties, express or implied, regarding the reliability, accuracy, or suitability of our services for your specific needs. To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.
6. Payments and Refunds
All payments for our services must be completed as agreed upon during the booking process. Refunds, if applicable, will be processed according to our cancellation and refund policy, which will be provided at the time of service booking.
7. Dispute Resolution
In the event of a dispute, both parties agree to first attempt to resolve the issue through informal negotiation. If a resolution cannot be reached, disputes will be resolved through binding arbitration in accordance with the laws.
8. Terms of Service for SMS Communications
If you opt in to receive SMS communications, your phone number will be used solely for service updates and notifications.
- The SMS opt in or phone numbers for the purpose of SMS are not being shared with third parties for marketing purposes.
- Types of SMS Communications
If you have consented to receive text messages from Up N’ Go Moving, you may receive text messages related to moving services and updates. Examples include:
- Customers: Notifications about your moving schedule, packing updates, delivery status, or important service reminders.
- Potential Customers: Follow-ups on inquiries, estimates for moving services, or promotional offers.
- Job Applicants: Updates regarding your application status, interview schedules, or employment-related information.
- Standard messaging disclosures and data rates may apply.
- You can opt-out at any time by texting “STOP.” to 212-744-6683.
- For assistance, text “HELP” to 212-744-6683 or visit our SMS Privacy Policy https://www.upngomoving.com/sms-policy/
9. Contact Information
For questions or concerns about these Terms, please contact us:
- Phone: 212-744-6683
- Address: 4700 Northern Blvd #2, Queens, NY 11101, United States
By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.
